The Service Due Notice and Service Contract systems are powerful time and money savers for septic companies everywhere, but they serve very different purposes.
SERVICE DUE NOTICES OBTAIN PERMISSION TO PERFORM THE NEXT REPEAT APPOINTMENT
The Service Due System is an internal reminder system, which automatically reaches out to customers through email, when available, to obtain their permission to perform the next scheduled maintenance appointment.
This system is most commonly used with residential properties requiring maintenance every 1 to 5 years.
These appointments are far enough apart that permission must be obtained prior to each appointment.
The system automatically urges customers to call or email you to schedule their next appointment.
The system also serves as the primary safeguard to track when repeat appointments are due. Once in the system, the Service Due tab provides a comprehensive list of when repeat jobs are due and what needs to be done.
THE SERVICE CONTRACT FORM CREATES REPEAT APPOINTMENTS WITH PRIOR PERMISSION FOR ALL APPOINTMENTS
The Service Contract system is a powerful tool for use when permission for the entire series of appointments has already been obtained.
The Service Contract system immediately creates a long series of identical appointments on any regular interval, as far into the future as necessary and with just a few clicks.
This system is most commonly used with commercial properties requiring regular maintenance on service intervals typically ranging from days to months apart.
COMPARING SERVICE DUE NOTICES WITH AUTO-JOBS
TOPIC | Service Due Notice | Service Contract |
Primary purpose | Obtain permission for repeat residential maintenance jobs | Schedule appointments for Service Contracts |
Typical interval between appointments | 1 to 5 years | Weeks to months |
Number of appointments | 1 job at a time | Unlimited |
Most common property type | Residential | Commercial and residential |